🕒 How long will it take to get my order?
Most items are ready to ship in 3–5 business days. Custom orders may take a little longer since I craft them just for you. You’ll get tracking info as soon as your happy mail is on its way!
🚚 Do you offer international shipping?
At this time, A Timeless Craft only ships within the United States through our website.
If you live outside of the U.S. and would like to place an order, please visit my Etsy shop, where international checkout and shipping are available. Etsy provides a secure and reliable platform for global orders.
Please note:
🛑 Any international orders placed directly through this website will be canceled and refunded. You’ll be kindly directed to my Etsy shop to complete your purchase instead.
You can find my Etsy shop: 👉 HERE
Thank you so much for understanding and supporting handmade! 💜
🎨 Can I request a custom or personalized order?
Absolutely! I love creating one-of-a-kind pieces. Just send me a message with your ideas, and we’ll make something magical together. ✨ Custom orders are non-refundable once I’ve started working on them.
🔄 What if I need to return or exchange something?
No problem — I want you to be happy! Returns and exchanges are accepted for non-custom items in their original condition within 7 days of delivery. Buyers cover return shipping unless the oops was mine.
❌ Can I cancel my order?
Yes! You can cancel within 24 hours of purchase. After that (or once I’ve started your custom piece), cancellations may not be possible.
📦 What if my order arrives damaged?
Oh no! If something arrives broken, bent, or not quite right, please reach out within 7 days with photos so I can fix things up for you.
🎁 Do you offer gift wrapping?
Yes! I’d be happy to wrap your order and even add a little handwritten note if it’s a gift. Just let me know at checkout. 💛
❓How does handmade pricing reflect the time, quality, and care?
Every piece in my shop is handcrafted with intention — from selecting each bead to shaping every design by hand. Each creation takes time, focus, and an eye for color and balance. ✨
When you purchase a handmade piece, you’re not just buying materials — you’re supporting the hours spent designing, assembling, photographing, packaging, and creating something truly unique.
I choose high-quality beads, findings, and materials that ensure your jewelry and decor last beautifully over time. My pricing reflects the craftsmanship, care, and creativity that go into each design — along with fair compensation for the love and labor behind it. 💛
When you shop handmade, you’re investing in something personal, lasting, and made with heart. Thank you for supporting small artistry — it means the world. 🌿
✨ Don’t see your question here? Send me a message — I’m always happy to help!