I’m so glad you’re here, and I want your shopping experience to be as smooth and joyful as possible. Below are my shop policies so you know what to expect when ordering from me.

🕒 Processing & Shipping

• Each item is handmade with care. Processing times may vary, but most orders ship within 3-5 business days.
  
• Shipping times depend on your location and the method chosen at checkout. Once shipped, tracking information will be provided.
  
• Please note: I am not responsible for shipping delays or lost packages once your order is in the hands of the carrier.
  

💛 Custom Orders

• I love bringing your ideas to life! Custom orders are always welcome. Send me an email with your ideas and price point, and let's make the magic happen!
  
• Because these are made just for you, custom orders may take longer to create and are non-refundable once production has started.
  

🔄 Returns & Exchanges

• I want you to love your purchase! If there’s an issue, please contact me within 7 days of delivery.
  
• Returns/exchanges are accepted for unused, non-custom items in their original condition.
  
• Buyers are responsible for return shipping unless the item arrived damaged or if it was a mistake on my part.
  

❌ Cancellations

• Cancellations are accepted within 24 hours of purchase.
  
• After this window (or once work has started on a custom piece), cancellations may not be possible.
  

📦 Damages & Issues

• If your order arrives damaged or incorrect, please reach out to me within 7 days with photos and/or videos (this is a requirement). I’ll make it right!
  

📩 Questions?

If you have any questions about your order, policies, or custom requests, feel free to reach out via email.

✨ Thank you for supporting handmade — every order means the world to me! ✨